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Home / Our Care Homes / Oak Hall / Our Team

Our Team

At Oak Hall Care Home, our dedicated team is the heart of our community. Comprised of experienced healthcare professionals, compassionate caregivers, and enthusiastic support staff, we are committed to providing exceptional care and creating a warm, welcoming environment for our residents. Each team member brings a unique blend of expertise and kindness, ensuring that every resident feels valued, respected, and well-cared-for. Get to know the amazing people who make Oak Hall a special place to live.

Meet The Team

Jane McAuley

General Manager

Dawn Critchell

Home Administrator

Carol Falconitin

Senior Health Care Assistant

Kenneth Pineda

Senior Health Care Assistant

Ramona Melinte

Registered Nurse

Beky Neaves

Senior Health Care Assistant

Gabby Marginean

Senior Nurse RGN

Sarah McCallum

Well Being Manager

Shirley Smithers

Head Housekeeper

Rosemarie Williamson

Senior Nurse

Jane McAuley

General Manager

Jane is a qualified nurse holding both RNHM and RGN qualifications. She has worked in private houses, care homes and hospitals where she spent some time working in theatres.

Jane joined the Manor Life team at Oak Hall in April 2021.

She has a wealth of experience in managing care homes especially in helping care homes achieve good CQC ratings.

Dawn Critchell

Home Administrator

Dawn has worked at Oak Hall since July 2018 when it first opened as a Care Home. Dawn deals with all incoming enquiries for the home ensuring a high standard of communication is maintained.

Dawn started her career in the care industry as a Health Care Assistant and fell in love with the industry. Dawn decided to grow her knowledge of the industry and due to family commitments moved into the administration and HR side of the business.

Since being at Oak Hall Dawn has become an integral part of the team.

Carol Falconitin

Senior Health Care Assistant

Hi, I’m Carol and I was born in the Philippines. I moved to the UK and became a citizen in 2005, became qualified in care in 2009 and joined the Oak Hall team in 2021. Before that, I graduated with a degree in Airline & Airport Management and worked at Gatwick Airport as a PSA.

Kenneth Pineda

Senior Health Care Assistant

Hi, I’m Ken and I’m originally from the Philippines. I moved to the UK in 2006 and became a British Citizen. I started in the care sector in 2009 before joining Oak Hall in 2022.

I’m a Born Again Christian and my hobbies include singing, playing guitar and playing sports, especially basketball.

Ramona Melinte

Registered Nurse

Hi, I’m Ramona and I am part of the nursing team here at Oak Hall. I moved here from Romania in 2016. I’ve been a carer since that time, moving up to lead carer and finally qualifying as an RGN in 2020. I joined the team here in December 2021.

My hobbies include gardening, movies cinema and shopping as well as spending time with my lovely husband and two wonderful sons.

Beky Neaves

Senior Health Care Assistant

Beky Joined Oak Hall in February 2022. Beky had previously worked in the hospitality industry for 17 years and decided to have a change in career.

Beky joined the team as a Health Care Assistant, after 6 months Beky was promoted to Senior Health Care Assistant and is now embarking on her NVQ Level 3 in Health & Social Care.

Gabby Marginean

Senior Nurse RGN

Hi, my name is Gabby and I am a senior nurse here at Oak Hall. I joined the team in 2022 after previously nursing at Holy Cross Hospital. I am from Romania and qualified as a RGN in 2017. I like yoga, running and reading, mostly psychology books.

Sarah McCallum

Well Being Manager

Hi, I’m Sarah and I joined the Oak Hall team in August 2022. I have recently completed a First Class Honours Degree in Psychology at Winchester University and have always wanted to work within the care sector and I really enjoy my role. Previously I have worked in both the catering and education sectors and also spent several years serving in the RAF as an engineer for search and rescue helicopters.

Shirley Smithers

Head Housekeeper

Shirley joined Oak Hall in April 2021. Shirley has worked in care for all of her life. Having started her career with King Edward VII and worked there for 30+ years. Shirley then went to Holy Cross Hospital where she completed my NVQ level 2 in housekeeping. Shirley then moved to Moorlands Care Home and completed my NVQ level 2 in Dementia. In my spare time Shirley likes to walk my dog, Jasper and spend time in the garden, but most of all spending time with her 3 boys.

Rosemarie Williamson

Senior Nurse

Rosemarie has worked here at Oak Hall since June 2021 as an RN. Rosemarie was appointed Senior Nurse in November 2022.

Rosemarie trained in Jamaica and qualified as an RN in 1994, as a Midwife in 1998 and as a Public Health Nurse in 2008.

Rosemarie migrated to the UK from Jamaica in 2016, and once here obtained a HABC Level 5 Diploma in Leadership in Health and Social Care in 2018. She has been working in the care home setting since then.

Want to know more?

Want to know more about how we can make a difference in your loved one’s life? Contact us today to learn about our services, schedule a tour, or speak with a member of our caring staff. Experience the Manor Life difference!

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© 2025 RMH (Manor House) Care LLP trading as Manor Life Torquay, Lincombe Manor
© 2025 RMH (Wispers) Care LLP trading as Manor Life Haslemere, Oak Hall
© 2025 Manor Life (Winchester) Ltd trading as Manor Life Winchester, St Cross Grange
© 2025 Manor Life (Poole) Ltd trading as Manor Life Branksome Park, Park Manor

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