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Home / Our Care Homes / St Cross Grange / Our Team

Our Team

At St Cross Grange Care Home, our dedicated team is the heart of our community. Comprised of experienced healthcare professionals, compassionate caregivers, and enthusiastic support staff, we are committed to providing exceptional care and creating a warm, welcoming environment for our residents. Each team member brings a unique blend of expertise and kindness, ensuring that every resident feels valued, respected, and well-cared-for. Get to know the amazing people who make St Cross Grange a special place to live.

Meet The Team

Sarah Moor

General Manager

Carla Chaves

Clinical Lead

Debbie Loughran

Senior Healthcare Assistant

Nicki Pickett

Chef Manager

Jatinder Ruprah

Health Care Assistant

Chris Falkindner

Maintenance Manager

Paige Allan

Receptionist

Sue Smith

Health Care Assistant

Danielle Kanel

Head Housekeeper

Kim Drew-Bailey

Wellness Team

Sarah Moor

General Manager

Sarah has been appointed at St Cross from January 2025. She has had and extensive career in healthcare, originally in critical care settings and then private hospitals. She moved to social care in 2011, and over the years has worked with high end providers. Her experience has been in care home management including new home commissioning and regional director positions. She has now taken the decision to utilise all her experience in a home setting and is very enthusiastic about the role.

Carla Chaves

Clinical Lead

My name is Carla, and I am the Clinical Lead at St. Cross Grange. I’ve been working in social care for over 10 years, and I am truly excited to be part of this wonderful community.

In my role, my priority is to ensure you receive the best possible care in a warm and supportive environment. I’m here to listen to your needs, work with our team to make sure you feel comfortable, and support everyone in providing the highest quality care. I am passionate about creating a compassionate and professional care environment.

Debbie Loughran

Senior Healthcare Assistant

My name is Debbie, and I am a Senior Carer at St Cross Grange Care Home. With over 30 years of experience in various aspects of care, I have had the privilege of dedicating 23 of those years to serving the residents of St Cross Grange. Throughout my career, I have gained extensive knowledge and expertise in providing high-quality, compassionate care. My commitment to fostering a warm, supportive, and safe environment for our residents is unwavering, and I am proud to be part of such a dedicated and caring team. I look forward to continuing to contribute to the exceptional standard of care that defines St Cross Grange.

Nicki Pickett

Chef Manager

I’m an experienced Chef Manager with over 15 years in the catering industry, and I’m delighted to be part of the team at St Cross Grange.

I worked my way up from Catering Assistant and trained at college, achieving my NVQ in Catering and building a strong foundation in food preparation, kitchen management, and team leadership.

After 13 years in my previous role, I made the decision to step away from my career for a while to care for my father. That experience gave me a new perspective and motivated me to seek a fresh challenge, bringing my skills, dedication, and passion for food into the next stage of my career.

I’m passionate about offering a wide variety of fresh, tasty, home-cooked meals and sweet treats, using seasonal produce wherever possible. Whether it’s hearty comfort food, delicious homemade bakes, or healthy fruit platters, I’m keen to make sure my food — and my team’s food — is enjoyed by everyone.

I’m also really keen to gather feedback and suggestions, so I can tailor our menus around the meals our residents would most like to see and enjoy.

Jatinder Ruprah

Health Care Assistant

My name is Jatinder, and I am a carer at St Cross Grange Care Home. I have dedicated over 12 years to working in the care sector, with 6 and a half of those years spent here at St Cross Grange.

Throughout my career, I have developed a deep passion for providing compassionate and personalised care to our residents. It has been a privilege to be part of this wonderful community, where I have built meaningful relationships with residents and their families. I am committed to ensuring that every individual feels valued, respected, and well-cared for, and I look forward to continuing to contribute to the high standards of care that St Cross Grange is known for.

Chris Falkindner

Maintenance Manager

I have had an extensive career in maintenance and compliance within schools in West and East London. I live locally and am now utilising my practical skills at St Cross Grange.

I am passionate about supporting the home and thoroughly enjoy working with residents and the dedicated team . I am enthusiastic about coming to work every day in such a lovely working environment .

Paige Allan

Receptionist

My name is Paige, and I am the receptionist at St Cross Grange Care Home. I am excited to welcome and assist families and residents as they enter our home. It is my pleasure to ensure that everyone feels comfortable and well taken care of from the moment they walk through our doors. I look forward to helping you with any questions you may have and providing you with a warm and friendly introduction to our community. Whether you are visiting for a tour or coming to join us as a new resident, I am here to make your experience as smooth and enjoyable as possible.

Sue Smith

Health Care Assistant

My name is Sue, and I am a dedicated carer at St Cross Grange Care Home. With 12 years of experience in the care sector, I have had the privilege of spending the last 6 years serving the wonderful community here at St Cross Grange.

It is an honor to be part of such a dedicated and compassionate team, and I look forward to continuing to make a positive impact on the lives of our residents at St Cross Grange Care Home.

Danielle Kanel

Head Housekeeper

Hello, my name is Dani, and I’m proud to head up the Housekeeping team here at St Cross Grange.

I’ve worked at St Cross for many years, and one of the most rewarding parts of my role is the time I spend with our residents while I’m dusting or making up their rooms.

Every member of our team takes great pride in keeping the home comfortable and welcoming. It makes a real difference to how people feel, and it’s lovely to be part of creating that sense of warmth and care every day.

What makes St Cross Grange so special is the people. There’s a sense of community here, and it’s a joy to come to work each day knowing that, in our own small way, we help make St Cross feel like home.

Kim Drew-Bailey

Wellness Team

Kim

Kim works as part of our wonderful Wellness Team, who are on hand every day to support our residents with a varied programme of events, social activities, and one-to-one sessions.

Kim has a wealth of experience in the care sector and has worked at St Cross Grange for many years, first in housekeeping and as a carer before taking on her current role within the Wellness Team.

When asked what she loves most about her role, she said it’s the fact that no two days are ever the same. “There are plans, of course,” she said, “but often you just don’t know where the day is going to take you!”

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