The term “Manor Life” or “us” or “we” refers to the owner of the website, RMH (Manor House) Care LLP and RMH (Wispers) Care LLP trading as Manor Life whose registered office is Harbour House, 60 Purewell, Christchurch BH23 1ES. Our company registration numbers are OC333050 and OC341730. The term “you” refers to the user or viewer of our website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Manor Life is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Manor Life may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 10th of November 2008.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Harbour House, 60 Purewell, Christchurch BH23 1ES.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Our Torquay care home is a modern, purpose built facility; expertly designed to meet the needs of its residents and in the much sought after area of the Lincombes, just one mile from the town centre. Nursing and residential care is available 24 hours a day, seven days a week from our dedicated and highly trained team.
Communal rooms offer a choice of tranquil settings, creating a therapeutic atmosphere. Our quiet lounge area offers panoramic sea views across the bay of Torquay. All of our living spaces have looped hearing systems making it easier for residents to relax and share social time together.
Oak Hall offers the finest nursing and residential care in a stunning location, set in a conservation area of the Surrey Hills. As part of the Oak Hall Retirement Village, the home benefits from 25 acres of parkland with woodland walks, landscaped gardens and panoramic views.
We offer luxury accommodation and round the clock care to look after your physical, social and spiritual health. At Oak Hall you can enjoy taking part in a host of events and daily activities to suit a wide range of interests and abilities. Two social lounges with floor to ceiling windows offer views across the landscaped grounds to the countryside beyond.
“Not just a care home, but a way of life that enables individuals the same choice and independence that we all hope for in our later years”